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Dazzag80's avatar
Dazzag80
Tuning in
2 years ago

Virgin tv go - can’t watch 360 box recordings on my iphone

Whenever I try to stream recordings from my 360 box (on my iPhone) I get the attached error messages. My iPhone is on the same WiFi network as my box (I am in the same room). Please help

17

6 Replies

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Dazzag80,

    Thanks for posting and welcome to our community 😊

    Sorry to see you're having some issues watching your recordings, can you confirm if you've tested this on a different device?

    Will it allow you to watch the recordings fine through the TV?

    Alex_Rm

    • Dazzag80's avatar
      Dazzag80
      Tuning in
      2 years ago

      Hi yes I can watch recordings fine through the TV

      • Tom_W1's avatar
        Tom_W1
        Icon for Forum Team rankForum Team
        2 years ago

        Hi Dazzag80 thanks for your reply.

        If you could answer Adduxi's message we can take things from there. Also being connected to a VPN can cause this message to occur too, hope this helps.

        Many thanks