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elj165's avatar
elj165
Settling in
2 days ago

Unable to sign in to TVGO

After two weeks I am still unable to sign in to tvgo on my Samsung Galaxy Tab A since virgin media decided to roll out VM/O2 sign in I have manage to create a new VM/O2 identity but I'm struggling to sign in to TVGO 

The tablet is up to date

I have cleared cache and data before uninstalling app then rebooting tablet before reinstalling tvgo.

When I try to sign in to tvgo all I get is a dark screen. Spent hours on the phone waiting to speak to VM and all the assistant could advise was to uninstall app then reinstall.

Hope someone on here is more tech savvy than VM assistants as they have been useless.

cant wait for my contract to end so I can go to a reputable company

1 Reply

  • FrankieBeee's avatar
    FrankieBeee
    Dialled in
    2 days ago

    Mine is the same - it just stopped working when I was already signed in and won't let me back in. Mind you I have forgotten my password and can't even change it on virgin media now either to one I remember