Forum Discussion

Eddie62's avatar
Eddie62
Just joined
3 months ago

Unable to register laptop

I cannot register my laptop on virgin Go. Any idea what I can do? Working fine on iPad and that's the only device that is registered.

thanks

Eddie 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Eddie,

    What error message do you see when registering on your laptop>

    What type of laptop is it? Windows 11, Chrome etc?

    Have you tried a different browser?

  • Hey Eddie62, thank you for reaching out and I am sorry to hear you are struggling to sign up to TV GO.

    Also a a very warm welcome to the community, what error are you seeing sorry?

    Have you gone over the device limit maybe?