TV Go issue
This marked as solved but no explanation is posted. I have the same problem running Virgin TV Go on an Adroid tablet connected to the same home Wlfi as my Virgin 360 system.
Forum Discussion
11 Replies
- Carley_S
Forum Team
Welcome back to the Community Forums.
Sorry to hear you're having similar issues accessing TVGO.
Are you running any third-party networking equipment at all? Such as a third-party router?
Please can you try doing a full reboot of both the TV360, routers and your Android tablet to see if this resolves the issue.
Keep us posted with how you get on.
I don't have any third party devices - just a Virgin Hub 5 + pods. The suggested reboot of everything hasn't changed the situation. I was formerly able to use the tablet to access recordings before the switch to 360 and Hub 5.
- Vikki_M
Hi TwickenhamUser,
Do you also get the 'Only available at home' message?
What content are you trying to view? Recordings or live-streamed broadcasts?
Some shows, especially sports, have specific viewing restrictions that prevent them from being viewed outside your home network.
Please pop back to us when you can.
When I click on Saved I get a list of all recorded programs of various types but when I click on any of them it is labelled 'Only on Virgin TV box'.
