Forum Discussion

davidbwood's avatar
davidbwood
Joining in
11 months ago

TV go issue

Every time I try to watch live TV through the APP it asks me to register the same device (i.e. replace a device) - I now have this same device 3 times in my list of 5. I am using the TV Go APP on the same laptop.

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team
    11 months ago

    Hey davidbwood Thanks for reaching out to us on the Virgin Media forums. 🙂

    I'm sorry to hear about the issues with the TV Go app you're having. 😢
    It looks like we'll need to reset the entire TV Go app and re-register the devices to prevent this. 🧾

    I will send a private message for further support. 📩

    Kind regards,
    Ilyas.