Forum Discussion
5 Replies
- japittsVery Insightful Person
What device are you using TV Go on? Including the OS if a mobile device.
- luvmytechOn our wavelength
i'm using a huwaei tablet with windows 10 and a laptop with windows 8 . also android phone which is 3 years old (xiaomi) . can watch on the phone because i guess i haven't cleared the cookies recently
- Steven_L
Forum Team
Hey luvmytech,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your TV go app access.
Clearing your cookies would be the cause of this issue as that is the way that the app works for all users. I would be happy to take a further look into this for you and should be able to reset your TV GO devices but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
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