Forum Discussion

Paul_Y2K's avatar
Paul_Y2K
Joining in
11 months ago

Tv Go App Device Registration

So, just got Virgin installed this morning.  Installed and launched the Tv Go App and attempted to register my device.  Error message saying ‘We can’t play this at the moment 1003’

It won’t register my device! 

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)
    11 months ago

    Hey Paul_Y2K,

    Welcome to the Community Forums and thanks for the post.

    Sorry to hear you have been having this issue with your TV GO, can you confirm if you have followed the steps given by our website here, this should provide you further information with regards to the error you are getting.

    Joe