Forum Discussion

LAF21's avatar
LAF21
Joining in
27 days ago

TV go - maximum devices

I am getting a message saying I have reached the maximum number of devices on which I can use my Virgin TV Go, despite not having added any more devices since I used it yesterday.  How can I delete some of these to allow me to use this facility ?

Any help appreciated 

Linda

 

[mod - titled edited for clarity]

  • Steven_L's avatar
    Steven_L
    Forum Team
    26 days ago

    Hello LAF21,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV Go devices at the moment. Please follow the link here and you'll be able to to remove any unwanted or unused devices.

    Kind Regards,

    Steven_L