Forum Discussion

kimwiles's avatar
kimwiles
On our wavelength
6 months ago

Sorry We Can't Play This At The Moment 0 error when watching tv go on laptop

I am getting this error on laptop unable to watch any channels. Have tried all the tips on other posts none worked 

  • Hi kimwiles 

    Thanks for posting and welcome back to the community.

    Sorry to hear of this. Have you got any VPN's on your device at all?

    Have you also got the same issue via an alternative device?

    Keep us posted.

    • kimwiles's avatar
      kimwiles
      On our wavelength

      Hi, no VPN and tried on another laptop in the same room at the same time which worked fine. 

      • newapollo's avatar
        newapollo
        Very Insightful Person

        kimwiles wrote:

        Hi, no VPN and tried on another laptop in the same room at the same time which worked fine. 


        Are you using the same browser on both devices?  If not please try using the same one as the one that's working on the other laptop.  Also make sure that the browser is up to date.

        You should also make sure you haven't got anything open that can record the screen or take screenshots such as the windows snipping tool app, chat windows, teams etc