Forum Discussion

Hipper's avatar
Hipper
Joining in
6 months ago

Watch TV without Ethernet Connection

I appreciate I need the ethernet connection for using the guide, setting recordings, streaming and watching via apps. However when I just want to watch live TV, such as BBC News Channel, I prefer to have my router turned off (I'm old school and turn things off when not needed!). For most channels this seems to work without issue but for any BBC channel I sometimes get a nag screen telling me the box is not connected to the network. When I close it it immediately returns meaning I can't watch terrestrial BBC channels without a network connection. 

Somewhere by chance I found some way of using a hack on the remote to get rid of this screen, at least for a couple of weeks. Now it's back. Stupidly I don't seem to have written this down.

What is this 'hack' that will permanently close this nag screen?

By the way, does this only apply to my BBC channels because I have signed into BBC iPlayer? I haven't, yet signed into the ITV or Channel 4 media player. I don't particularly want to but it seems that I cannot watch them without doing so (presumably so they can monitor my activities?).

  • newapollo's avatar
    newapollo
    6 months ago

    Hi Hipper 

    You need the internet connection for the guide updating and also box software/firmware updates.

    Do you mean this workaround (which isn't permanent)?

    You can force the BBC  channel to play without the pop up reappearing if you hit the back button on the 360 remote when the error message appears, and then press pause and play 

    The CS2400 error mainly affects BBC channels, possibly related to the BBC iPlayer app, for which a link is triggered when you land on a BBC channel. This provides the interactivity with the red button in the same way as customers get an error message when there is no internet connectivity with the box.

     

  • Client62's avatar
    Client62
    Alessandro Volta
    6 months ago

    Your TV alone can receive BBC News via an aerial it is Freeview channel 231.

    Powering the VM Hub On / Off looks like faults to VM and is very bad for the reliability of the equipment.
    Hopefully your land line is not ( yet ) supplied via the VM Hub !

  • newapollo's avatar
    newapollo
    Very Insightful Person
    6 months ago

    Hi Hipper 

    You need the internet connection for the guide updating and also box software/firmware updates.

    Do you mean this workaround (which isn't permanent)?

    You can force the BBC  channel to play without the pop up reappearing if you hit the back button on the 360 remote when the error message appears, and then press pause and play 

    The CS2400 error mainly affects BBC channels, possibly related to the BBC iPlayer app, for which a link is triggered when you land on a BBC channel. This provides the interactivity with the red button in the same way as customers get an error message when there is no internet connectivity with the box.

     

  • Hipper's avatar
    Hipper
    Joining in
    6 months ago

    newapollo. Thank you. That's exactly the procedure I remember now.

    Client62. Thanks for replying. I have Virgin Media because I don't have an aerial!

    I've had this hub since 2015 and have had no issue with it powering on and off. In the early days I only used it for the internet but later with the introduction of the digital phone line I needed the hub for my phone. However I got a cheapish mobile phone, cut my virgin landline phone tarriff which saved more then my mobile phone costs (with another provider)! I don't use my landline now.

    By the way I notice the hub gets warm in use so must be using some energy. It's probably not much in the great scheme of things but.......

     

     

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    6 months ago

    I also ought to point out that V360 Horizon is a server based recording system. The master list of your recordings & the location of those recordings is held on the server, not on your box. Therefore if you try to access a recording you have not already started playing, the box won't be able to find the recording until you reconnect to the server.

    • Hipper's avatar
      Hipper
      Joining in
      6 months ago

      That's not my experience. With the Router off I find I can access my recordings and can play my recordings and delete them. I can also access my list of programmes to be recorded but cannot add any new ones.

      Generally I record all programmes to be watched later at my convenience, except of course for rolling news and live events. My method is to have the router on, run through my channels for the following 24 hours and select anything I want to record. Of course if I want to look at catch up programmes I can only do that with the router. After that the router is turned off, and the 360 box is also turned off if I'm not going to be using it for a few hours, and there are no recordings to be made in that time. Later I turn on only the 360 box.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    6 months ago

    No live channel, BBC or otherwise, requires any network connection to work. However the 360 can and does pop up unwanted messages and it's best to keep your hub running to avoid this nonsense and to enable the functionality that a network connection brings such as Catch Up, On Demand and apps.

  • Hipper's avatar
    Hipper
    Joining in
    6 months ago

    I've only had this box just over a week so I'm still learning of its possibilities and foibles.

    Yesterday, with the ethernet connection off, I was watching live tv whilst I had also scheduled two recordings, from the National Geographic Channel and Sky Documentary. The two recordings appeared to be not working when I checked and indeed when they were finished any mention of them in Planned Recordings or Recorded was gone. Early this morning though I successfully recorded from Talking Pictures. All three of these channels have been recorded from before whilst offline. I think the two failed recordings had a padlock on their listings. Is that the problem and I need an ethernet connection to overcome this? 

    Thinking back, I had some failed recordings in the first week and I think they were all from BBC channels. Is this because of their signing in requirements. That's really annoying if so.