Forum Discussion

guiness56's avatar
guiness56
Joining in
6 months ago

Sorry can’t play at the moment 1102

Hello, currently trying to use Virgin on the go but nothing plays, I just get a message saying sorry we can’t play this at the moment 1102.

Any ideas on how to fix this please

1 Reply

Sort By
  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hi guiness56 

    Thanks for posting and welcome to the community.

    Sorry to hear of the TV Go issue.

    Have you got any VPN's in use on the device? Either via a VPN app or a security app? If so, can you remove this for us and try again.

    If not, have you tried a different device to see if this replicates the same error?