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Jenniferpaton's avatar
Jenniferpaton
Joining in
11 months ago

Sky sports app

I am unable to login to the skysports app or website on any device. I'm met with sorry an unknown error has occured all the time. Tried changing the password but that doesn't work. I've removed all the registered devices to try to start from scratch but nope!! Help!

5 Replies

  • Hi Jenniferpaton, thank you for your post.

    We're sorry to hear about the problem you're having 😔

    What advice is being offered when clicking on the "Need help?" link?

    Advice on how to use the Sky Sports app, including what to do if it's not working, can be found here

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel

    • Jenniferpaton's avatar
      Jenniferpaton
      Joining in

       i was able to log in previously but there must of been an update to the app so I was logged out and have never been able to log back in

      • Vikki_M's avatar
        Vikki_M
        Icon for Forum Team rankForum Team

        Hi Jenniferpaton

        We're very sorry to hear you're having some issues with the Sky Sports app. 

        Do you have any VPN's on your device at all?

        Could you also try another device and/or browser such as Edge or Incognito/Private browsing if you haven't done so already.

        Please also try clearing any cache and cookies.

        Please pop back to us when you can.