Forum Discussion

Pbennett's avatar
Pbennett
Joining in
2 years ago

Sky sports app not working

Hi, I’ve just switched to virgin and am having issues accessing the sky sports app. The screen is prompting me to login with my virgin media details as expected but its then asking me to I post a 4 digit pin…I’m doing this but there’s no ‘next’ button to go any further. Can anyone help?

 

 

3 Replies

Sort By
  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Pbennett thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

    Is this still happening for you today?

    If so, can you try this on a different device or browser to see if its an individual device error?

    Many thanks

  • Pbennett's avatar
    Pbennett
    Joining in
    2 years ago

    Someone else on forum confirmed the fix - the button is there but it’s invisible! You should tell sky to fix it 

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      2 years ago

      Hi Pbennett, 

      Thanks for coming back to us on this and confirming you've been able to resolve things. 

      We'll pass your feedback over to the relevant teams so they can look into this further. 

      If you have any other issues or queries, pop back and let us know. 

      Thanks,