Forum Discussion

Matttoombs's avatar
Matttoombs
Joining in
2 years ago
Solved

Sky sport

I am able to sign in to sky sports app. When I click a video it says it is on unavailable.

it does not register my device in the list of devices. Sky is ok on box

 

help!!

matt

  • nodrogd's avatar
    nodrogd
    12 months ago

    Do you have any kind of VPN running (eg Norton 360)?

    Sky block all access to the live channels through encrypted networks & VPNs to prevent access outside the UK.

  • iXNine's avatar
    iXNine
    Dialled in
    12 months ago

    Hi, Matttoombs. Have you tried any of the VM help available here on Sky's website?

    • Paul_DN's avatar
      Paul_DN
      Forum Team
      12 months ago

      Hi Matt,

      Thank you for reaching back out, when you said you aren't able to watch a Video, please can you expand a little on what video you are trying to watch?

      Regards

      Paul.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago

    Do you have any kind of VPN running (eg Norton 360)?

    Sky block all access to the live channels through encrypted networks & VPNs to prevent access outside the UK.

    • Matttoombs's avatar
      Matttoombs
      Joining in
      12 months ago

      that was it!! Thank you— it did not clash when I used sky go, but as soon as I turned it off the t worked.

      • Vikki_M's avatar
        Vikki_M
        Forum Team
        12 months ago

        Hi Matttoombs

        Thanks for your reply.

        We're happy to hear this is now resolved 🙂

        If you do have any further questions or concerns, please pop back to us and we'd be happy to help.