Have been watching Sky sports on the mobile for a number of years. Suddenly when required to login it says passkey not verified, sends an email to verify, I verify the email and it then it gives an “Access Denied” error and that’s as far as I get. Anyone else having problems? Thanks
Forum TeamHey Tardis446, thank you for reaching out and we are so sorry to hear about your Sky Sports issues.
Have you gone over the device limit?
Have you signed up for the joint VM - O2 new login?
If not please do try this.
Hi, No, only one device in use for Sky Sports and none currently logged in. I am using the new VM-O2 login. Any other ideas?
Forum TeamThank you for confirming this, what error are you getting?
Have you recently updated your phone at all?
Does it ever work or is it 50 / 50 for example?
Hi, I have tried 4 or 5 times with the same result, as follows:-
Access Denied
You don't have permission to access
"http://oauth.id.sky.com/AK
_PM_
1_VPATH0/856922/288_Er
on this server.
Reference #18.1773fc3e.1761771677.16d922de
https://errors.edgesuite.net/18.1773fc3e.1761771677.16d92:
Changed to 360 boxes about a year ago but have used the Sky App since then. I have full sky sports subscription. I’ll try removing and reinstalling the sky sports app. No problem accessing other virgin account areas. Thanks
You don't have permission to access "http://oauth.id.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.
Reference #18.67ad1002.1763406330.a76982ed
https://errors.edgesuite.net/18.67ad1002.1763406330.a76982ed
Just removed passkey and reverted to password.
result is:-
You don't have permission to access "http://oauth.id.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.
Reference #18.5cad1002.1763406966.92be1af8
https://errors.edgesuite.net/18.5cad1002.1763406966.92be1af8
Forum TeamThank you for coming back onto this Community thread Tardis446😊
Sorry to see you're receiving the same error 😞
Please can you confirm If you're still subscribed to Sky Sports, have you tried to remove and re-add the Sky Sports application since the issue?
Let us know how you get on.
Yes, I have the full sports HD/UHD package and have always been able to access sky sports live on the app until now. I have deleted and reinstalled the sky app with no success.
Tried again, this was the message:-
You don't have permission to access "http://oauth.id.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.
Reference #18.c73fc3e.1763668694.137ad023
https://errors.edgesuite.net/18.c73fc3e.1763668694.137ad023
