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hackneyuser's avatar
hackneyuser
On our wavelength
9 months ago

Problems downloading TV Go app for Windows 11

I followed the link from the VM page about TV Go app

Took me to store. https://apps.microsoft.com/detail/9nxrgfqfgpsf?hl=en-gb&gl=GB

Clicked on download.

Message says (approx) we have download a link to help you load app - check downloads (folder)

Have done this twice. Each time no file in download folder

Does anyone know the name of the executable file so I can search for it.

Or is the link above out of date?

Thanks



Does anyone know the name of the executable file so I can search for it?

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  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    9 months ago

    Are you trying to download to a mobile or tablet, or a PC/laptop? If you are trying to download to the latter it won’t work. TV Go access on PCs & Laptops is only allowed via the TV Go website using VMs dedicated player.

    • hackneyuser's avatar
      hackneyuser
      On our wavelength
      9 months ago

      Thanks - that at least explains it. but does mean VM has an web page they need to update as I got the microsoft store link from them.

      Will try and virgingo link given up.

      Very helpful

       

  • hackneyuser's avatar
    hackneyuser
    On our wavelength
    9 months ago

    Thanks for taking note Daniel - for those of us who are a bit slow in working things out we do assume links we are given will take us to the right place!

    • nodrogd's avatar
      nodrogd
      Very Insightful Person
      9 months ago
      hackneyuser wrote:

      Thanks for taking note Daniel - for those of us who are a bit slow in working things out we do assume links we are given will take us to the right place!

      With VM you never know. There are out of date pages all over the place.