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SpencerTurner96's avatar
SpencerTurner96
Joining in
6 months ago

Netflix amd sky sports app

I've recently renewed my contract and ever since I've done this my netflix(included in package) and sky sports app aren't working, I'm awaiting the netflix activation code of which vorgon promised it to be within 24hrs (it's been longer than that!) And my sky sports says I need to be subscribed of which I am! Trying to contact virgin on Web chat and no one seems to want to respond I've been trying for hours! Any advice how to fix these issues?

 

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  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    6 months ago

    Hi SpencerTurner96 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the issues you've been having and the poor experience you've had when trying to contact us 😔

    I can see you've spoken to the team since your post. Have the issues now been resolved?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel