Maximum devices reached?
I can't access live sport on my sky spots app as it says I have reached the maximum devices limit. But we have 2 more slots. I'm the only one in family with the issue?
Forum Discussion
5 Replies
- Steven_L
Forum Team
Hello allyed1991,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your device limit on Sky Sports.
Have you checked your device listings via the Sky Device Settings on your online account? If you have, does it show if you have any device changes left this month? If, so are you able to remove and re-add your device?
Kind Regards,
Steven_L
It says we have 3 slots available
- Molly_T
Hi Allyed1991 👋
Thanks for getting back to us!
It would be interesting to know what make and model device you are using when trying to register (along with which operating system or software it is using.)Are you using a VPN?
You need to ensure you select keeping all cookies active when you do log in on each device.
We can reset all of the device changes, and see if that helps you register. I will send you a PM to confirm a few details and help do this with you.
Please keep an eye on your Inbox 📩 in the top right corner for a PM offering support. We can return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞
Continually getting this message! I assume it’s something to do with IP address change after router was restarted… but router restarts are a norm.
currently saying that I am unable to make a change because I have used all my registrations until 1st October.. Yet issue is that I don’t want to replace any device !!!
