Forum Discussion

ccscot22's avatar
ccscot22
Joining in
2 years ago

Wired connection slower than WiFi

New to Virgin, got 1gb package with Hub 5. Got my PC sitting right next to router and using wired connection. I'm only getting half the speed compared to the WiFi. Thought it was because I had cat5e cable, upgraded it to cat 7 and it's made no difference. Is this normal?

11 Replies

Sort By
  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    What link speed does the Hub 5 and the PC report for the network cable connection ?

    Share screen shots of speed tests for both the Wi-Fi and the network cable.

    https://www.samknows.com/realspeed/

    Once the test begins click on: Run full test to see all the stats.

    • ccscot22's avatar
      ccscot22
      Joining in
      2 years ago

       

      first one is pc with wired connection, 2nd is my phone on wifi

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        2 years ago

        If it is a Windows PC, boot into "Safe Mode with Networking Support" and retest the Samknows.  Or, boot with a Linux ISO and retest.  As the Hub is getting the full 1Gb, the issue points to your PC as the bottleneck?