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Luke321's avatar
Luke321
Joining in
8 months ago

Wifi slow despite having 500mbps

Hi,

I pay for 500mbps and I do achieve this speed when plugged in via ethernet on my PC. However, on my phone using wifi it ranges between 30mbps - 100mbps. On my firestick it's got to 5mbps. I live in a rather small house and have already tried changing the channels to less busy ones. Have gotten a new hub from Virgin, and have tried clicking the reset button many times. No luck and incredibly frustrating. Do I need a better hub? Any help would be appreciated.

 

Thank you!