sowilo
2 years agoTuning in
NW6 - extremely slow upload
I've been experiencing extremely slow upload speed (sub-1mbps) on and off this month. The status page reports an issue in the area but the fix date keeps getting pushed, it's been extended at least 3 times so far. I subscribed to be notified of updates on this issue but I'm not receiving any notifications. Is this being worked on at all or someone's just kicking the can down the road and updating the expected fix date when the previously set one is reached? The lack of information and communication on issues has been a consistent problem with Virgin Media whenever something like this happens. As a customer you never know how long you'll be affected by a problem which is very frustrating.