Forum Discussion
- Client62Alessandro Volta
So is this a problem with your kit or with the VM service ?
To find out ...
Speed test the service to a Router mode VM Hub(3/4/5/5x) + your device with the link below.
https://www.samknows.com/realspeed/Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed
Post a screen shot of the Full Realspeed results so we can see where to begin. - Ashleigh_CForum Team
Hi there romilly
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have experienced this issue with your service. I'm going to pop you a private message so we can grab some details and run some checks on your account.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
- romillyJoining in
Hi
Thank you for your welcome and for addressing the issue. I’ll keep an eye out for your private message and provide the details needed to resolve the problem. I look forward to getting this solved out.https://19216801.pro/
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