matsmith749
4 months agoTuning in
2Gb/2Gb Fibre - interruptions hourly - Samknows realspeed
So - had the 2gb / 2gb fibre service for about 2 months now - and mostly it's great.
But - every hour - on the hour - I get a freeze up for 10-15 seconds.
If I'm in a teams meeting it just locks up, but if I'm playing an online game it freezes, then disconnects me.
I switched back to my mobile boradband & everything is fine, but on virgin fibre? Every hour, it freezes up.
Doing some digging this looks to be checking with samknows realspeed without my knowledge & screwing up my sessions!
How do I stop this? There doesn;t appear to be any config settings on the hub 5x that are relevant - VIRGIN MEDIA - please can you stop killing my internet every hour!