Forum Discussion

SirAGFC's avatar
SirAGFC
On our wavelength
6 months ago

1gb running at 10% speeds with huge lag spikes

I've been experiencing persistent drops in speed on my 1gb connection where it drops to around 10% speed along with huge lag spikes that make internet usage pretty horrible. Below are some of my recent BQMs;

 I would appreciate it if someone could look in to this please.

4 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Check network connections between the VM Hub and computers etc are at a link speed of 1000Mb/s,
    if you find network cable connections have de-rated to 100Mb/s suspect a defective network cable.

    • SirAGFC's avatar
      SirAGFC
      On our wavelength

      The cables are fine and wouldn't have any impact on my ridiculous latency (unless i'm mistaken?)

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

        Post the power levels, Pre and PostRS errors and network log from the Hub for comment

  • SirAGFC's avatar
    SirAGFC
    On our wavelength

    Posting the BQMs here because I cant seem to edit my OP.