elbee1
3 days agoSettling in
what does installation involve?
Hi, I'm a new Virgin customer - just signed up last week. Hub etc delivered but no mention was made until I went to set up that I needed a Virgin wall socket. I've booked an installation but am now wondering what this actually means. I presume a cable from the road up to the house and cabling through the wall to the inside. What can we expect? Are there are best practices for this? E.g. can we expect the cable to be buried? Any comments or reports from past experiences would be very much appreciated, please. I'm wondering about whether to proceed or not - we have an Openreach box already and perhaps better the devil you know! Thank you