Cpa2119
8 months agoJoining in
Wall socket
Hello. I received my quick start kit and I don’t have the right wall socket. It has a community fibre socket on the wall. I have phoned the number the arrange an engineer, however when I call they have no clue what I’m talking about and just keep saying they will send me stuff. But they don’t understand I have the wrong type of connection.
Also I ordered a tv broadband and phone package and I only received the box more broadband, nothing for tv?
Can’t anyone point me in the right direction, as I am so close to just cancelling it all.