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Abbo72's avatar
Abbo72
Joining in
1 year ago

Virgin media connect app - Device control

Hello 👋 

We can not turn off the devices.

 

It's saying please see picture. 

 

Help please 

 

1 Reply

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  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)
    1 year ago

    Hi Abbo72 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having 😔

    We're aware of the issues, but we can't provide a specific fix time at the moment.

    Apologies for any inconvenience caused.

    Regards,
    Daniel