scarter177
2 years agoOn our wavelength
Virgin Media broadband not available for my house, all neighbours have it though?
Hi all, so when I put my address in the postcode checker, my address comes up as "unavailable in the area". However EVERY SINGLE one of my neighbours has access to gig1. The address is located on the main road, so I don't really see why I'm unable to get it.
The best speed I can get for my house is 9mbps from Plusnet, for the same price my neighbours are paying for speeds of 500mbps+.
Is there any way I can contact Virgin Media directly to be able to come out and see if I can get broadband to my home? I tried the live chat, but the woman just repeated what the postcode checker said, saying "it's not available in my area".
Many thanks,
Sam