Forum Discussion

graemeharrison's avatar
graemeharrison
Joining in
28 days ago

Unable to get virgin?

Hi there

Got virgin cables actually coming into my flat but when trying to get virgin installed it says it's not available?

All my other neighbours in this building (6 flats) are able to get virgin media but my flat seems to be left out?

Any advice?

Thanks

new customers

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    25 days ago

    Hi graemeharrison 

    Thanks for posting and welcome to the community.

    I'll send you a PM now, get some details and do a Spotter form. They'll then review it, and you'll hear back within 10 working days.

    Best wishes.