tregrin3
6 days agoJust joined
tried installation yesterday, green flashing light on hub 3, no internet
Just moved to a new house and had hub 3 delivered yesterday, did the quickstart installation. There was a white light to begin with but this then became a green flashing light and I have had no internet available. Have done all the troubleshooting steps but nothing has helped and it is still flashing green. Trying to call virgin media for help results in a robot asking for my password - but I have never set up a telephone password before as I am a new customer and as a result can't get through to anyone? Please help.