Forum Discussion

shongdo5's avatar
shongdo5
Joining in
7 months ago

'sign into network' when connecting to wifi

Internet was working fine until I set up a network booster in my house today. Now the connection is extremely intermittent and sometimes works for 2is minutes but then a sign into network button pops up. Clicking on it takes me to the troubleshooting page and I can't access the Internet through the original virgin wifi or through the booster. Has anyone experienced this before/have a fix?

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    6 months ago

    Hey shongdo5, thank you for reaching out and a warm welcome to the community, I am sorry to hear this.

    Is this one of our pods or a 3rd party one?

    A WIFI booster should improve this overall not downgrade it, do let us know. 

     

  • legacy1's avatar
    legacy1
    Alessandro Volta
    6 months ago

    Do not use booster with the hub get a better 3rd party router with 1Gb ports and put hub in modem mode