Hello,
My self install kit was supposed to be arriving on 13/04/2024 and I'm yet to receive it and wanted an update if possible.
I wasn't provided with an account or area number either.
I am aware that post can be delayed and stuff but I'm getting a little desperate for it now.
Thanks for reading,
DAN.
Hi Dan,
It can take a day or two for a member of the forum team to pick up your post.
You could try calling the pre-installs team on 0800 052 1734
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday
Hi DannyDawson
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me
Thank you
Jon
