Forum Discussion

ZZoom's avatar
ZZoom
Joining in
7 months ago

Replacing the Hub 3 with something fit for purpose

Hi all.  Looking for some advice to improve the wifi coverage in my house.  The Hub 3 gets 270mbps when you are next to it but two rooms away, it drops to less than 4mbps.  Is the only solution to install a mesh network?  Tried talking to Virgin Support and frankly that was a total waste of time (wanted me to have an O2 GSM connection??).  Have had BT and EE routers before and the BT router had whole house coverage.  Feels like going back 15 years with the Virgin Hub 3?

Wifi Hub3 terrible_wifi
  • big-luap's avatar
    big-luap
    Superfast
    7 months ago

    Firstly the Hub 3 is better than the Hub 4, well that was what an engineer told me, They have less complaints about them. Took one look at my Hub 4 and removed it.

    For the last 30 years I have added additional Routers setup as WiFi access points, (this was suggested by a network geek at a company I worked at, the advantge being if you setup the WiFi different to the HUB, any Hub upgrade or exchange, you dont have to reset your WiFi network), connected by cat5e to the main VM supplied hub, nb this work in normal mode or Modem Mode you dont need to set as this, I never have.

    You can get flat cat5 or 6 cable from Amazon which is easy to tuck under skirting boards, in upto 30 meter pre-made lengths. So you can then put a router in a centralised location or as far away as the cable allows. This is what I use for my CCTV cameras on 2.4 & the 5.0 for faster devices. 

    For a MESH system you really need Tri-band, so they communicate on 6.0 GHz, leaving the 2.4 & 5.0 free for WiFi. 

     

     

     

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    7 months ago

    You cannot replace the Hub3. You can buy your own router & put the hub in Modem Mode.

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    7 months ago

    Hi ZZoom,

    Thanks for posting and welcome to our community 😊

    Sorry to hear you're getting some slow speeds, I've had a look at things from our side and found no issues. 

    How're things since you posted on Monday? Can you confirm if you've reset the hub?

    Alex_Rm