Forum Discussion

harry1712's avatar
harry1712
Tuning in
9 days ago
Solved

Red Light on Hub and warm to touch

No broadband issues but still have a solid red light on my Hub 3

 

  • John_GS's avatar
    John_GS
    7 days ago

    Hi harry1712 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to arrange for an engineer visit.

5 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    The red LED on a Hub 3 is the overheating warning.  If this persists after a pinhole reset, then the Hub needs replaced as it's a risk.  If you wait here a day or two a VM Mod will pick this up and discuss with you directly.

  • Have switched off and done a reset but red light still on

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi harry1712 

      Thanks for posting and welcome to the community.

      I'll send you a PM now to arrange for an engineer visit.