Forum Discussion

valenmar96's avatar
valenmar96
Just joined
2 years ago

Received Gone Away Form email

I have moved in a new property where Virgin was already installed, and routers and other Virgin Stuff has been left by previous tenants. Also, I have received a Gone Away form message which seems to stop the delivery of my new router (It is supposed to arrive this Saturday 20th)

Is the router going to arrive on Saturday?
Also, what should I do with the Virgin stuff?
 
Thanks.
  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi valenmar96 

    Thank you for reaching out to us here, welcome to the community.

    I I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

    Thank you

    Jon