[REMOVED] I have spoken to 3 different people on the phone, but I have a feeling they haven't done it properly
Mod note: Kindly refrain from posting personal details on a public forum, thanks.
If it's activated and there's a good connection to the cabinet then the hub should work. Reboot it and see what happens (it will take a few minutes until a steady white light appears from the LED).
I have tried rebooting and resetting it about 10 times each and still nothing , it just keeps flashing blue
Nothing seems to be working , its either the connection , hub or cable going into the box is dodgy 😔
From the link below for a Hub 5 ( COAX cabled ) a blue flashing light is related to WPS and that is unexpected. Note there is a Hub 5 with COAX, and Hub 5x with Fibre they are quite distinct products and behave differently.
https://www.virginmedia.com/help/how-to/broadband/hub-lights
You may be able to connect to the VM Hub at http://192.168.0.1/ use the HUB Password from the bottom side sticker. If there are any browser warnings, just continue and login in to see if you can see the status of the VM Hub.
