Forum Discussion

nokelho2's avatar
nokelho2
Joining in
5 months ago

Randomly disconnecting from the WiFi multiple times a day?

It's been happening for months now. My entire computer will disconnect from the WiFi multiple times throughout the day, up to 7 times and at the very minimum twice.

We contacted them and they sent us a new router so our WiFi is completely different other than being by the same company and I'm still having the same issue, except now it's happening on my phone too.

Does anyone know why this is happening? I'm really tempted to convince my household to switch broadband if this can't be fixed because I'm losing my mind.

  • Client62's avatar
    Client62
    Alessandro Volta

    VM's auto channel changes on Wi-Fi can result in endless dropouts.

    In the VM Hub menu :

    Disable  Smart Wi-Fi
    Set 2.4GHz Wi-Fi to fixed channel 1 or  6 or 11
    Set 5GHz Wi-Fi to fixed channel 36 or 44

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Are Ethernet cabled devices also ‘dropping out’?