Qualifying As A New Customer
Will I qualify as a ‘new customer’ with Virgin Media if I’ve not had a contract with them for at least 18 months?
Perhaps they should have deals for ‘returning customers’.
Thanks!
Forum Discussion
4 Replies
It varies, but generally you need to have left VM for at least 90 days to be considered a "new" customer and get the good deals. If you are an existing customer after 18 months, you will still be a VM customer and it's up to you to negotiate your best price.
The OP said they have NOT had a contract for 18 months. So they should certainly be treated as a new customer.
Just covering all bases ..... Some users think after 18 months they are not in contact? Maybe I've pick this up all wrong
I would expect that you can place an online order as as new customer.
Might be an idea to use a different email address to avoid any connection with the previous account.
