Forum Discussion

zswaleh's avatar
zswaleh
Joining in
8 months ago

Outside side Cable Box cover is missing

Hi, 

 Have just noticed the outside cable box cover is missing . How can I get this replaced?

Thanks

 

 

3 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system..

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)

    Hi zswaleh 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to look into getting this replaced for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Thank you for your support Tudor 👍

    Regards,
    Daniel

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)

    Hi zswaleh, thank you for speaking to us via private message.

    If you have any further issues or queries, please don't hesitate to contact us.

    Regards,
    Daniel