Forum Discussion

MarkNW2's avatar
MarkNW2
Joining in
2 years ago

Outside cable box cover missing

 

Came back tonight and my cable box cover is missing, can a member of the team book a visit? 

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Zoie_P's avatar
    Zoie_P
    Forum Team (Retired)
    2 years ago

    Hi MarkNW2, 

    Thank you for your post and I am so sorry to see your omni box cover has gone missing, We can get you booked to get this replaced for you, and I will pop you over a PM to discuss further, just keep an eye out for the little envelope 👀📩
    Thanks,
    Zoie