Forum Discussion
2 Replies
- carl_pearceSuperstar
That's the issue with a residential connecton. You have no SLA, just compensation:
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation
https://www.virginmedia.com/help/check/status
- AdduxiVery Insightful Person
Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.
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