Forum Discussion

Chilli71's avatar
Chilli71
Joining in
2 years ago

No welcome pack or account number

Hi, i have not received my welcome pack or account number yet and my installation date was today 24-01-24 and no one turned up. Can you help please! 

1 Reply

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  • VM-Jon's avatar
    VM-Jon
    Problem sorter
    2 years ago

    Hi Chilli71 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear of the difficulties you are experiencing I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

    Thank you

    Jon