8am-8pm time slot i took time off work for. zero comms from VM/Yodel. Phone line an endless loop or disconnected. Also failing verification checks when giving correct info. Can't access website because can't get the required info. 2 days into a new contract
Forum TeamHi Nezkeys79,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're unhappy with the service you've received. Based on the conversation, it looks as though you've failed security. The answers you've given would have been checked against the information on the account. As you've given incorrect answers, you will need to call the team on the numbers provided.
Apologies for any inconvenience.
