Forum Discussion
- Kath_PForum Team
Hi colenvo1,
Thanks for your post and a big welcome to the Community. It's great having you on board with us. ✨
We're sorry to hear you've been having issues with your connection since upgrading to the 1GB service. We'd love to take a look in to things but have been unable to locate you on our systems using your forum credentials. 🙁 We will need to confirm some information with you in order for us to proceed with checks.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,
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