Forum Discussion

nholman's avatar
nholman
Tuning in
3 months ago

Move VM hub to Garage

Hi

I would like to move my Hub from the lounge to the garage.  its about 30ft away from the outside VM connection box - i believe VM engineers can do this for a flat fee.

Anyone on here from virgin can clarify this and if someone can contact me to get this rolling?

 

Many thanks.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If you are not intending to watch TV and only need internet, it would be easier to run an ethernet cable to the garage?

  • Sorry i probably wasnt clear. i want the entry point for virgin to be the garage as that is where the rack is going hence the hub going there. i will then run ethernet into the house.

    • Adduxi's avatar
      Adduxi
      Very Insightful Person

      Ahh, I see.  The only issue is perhaps how are they going to get the "underground" cable from where is it now, to the garage?  That sounds like a lot of digging, or even a cable repull if the existing cable is too short to move?  The £25 fee may not cover such work, but lets see and hope for the best 🙂

    • Alex_RM's avatar
      Alex_RM
      Forum Team

      Hi nholman,

      Thanks for posting 😊

      There would be a £25 charge to move equipment, I can pop you over a private message to get a few more details from you.

      Alex_Rm