Forum Discussion

D808's avatar
D808
Joining in
27 days ago

Move router to another downstairs room

The wifi reception is bad in my house even though I have wifi pods.

I want to move the router and Tivo box to a differentroom to improve reception - can someone contact me to arrange tis.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If you wait here a day or two a VM Mod should pick this up and discuss directly with you.  I would think the standard £25 non fault call out fee would apply.

  • Hey D808, thank you for reaching out and I am sorry to hear about this signal issue. However we can sort this out for you.

    There is a one off charge of £25 but we will send you a DM to go through this now.