Mark D-Pole for Replacement

Hello Virgin Media Team,

Could you please mark the telegraph pole at LN12 1HW (Queensway, What3Words: ///ownership.expired.inviting) as needing replacement? The current D-Pole status is holding up service installations on our street. I have an order from early December that is on pause because of this issue, and it appears that Openreach hasn’t even been alerted to the problem yet.

I’m happy to provide any additional information required to help resolve this matter. The ongoing delay in service installation is very frustrating, and I’d appreciate your prompt attention.

Thank you