Forum Discussion

Mabast's avatar
Mabast
Joining in
12 days ago

Looking for some advice

Is been 10 days since I get my contract, I don’t know how long do I have to wait for it? Can someone tell me how long it took for the virgin media to arrive? My home or set up the new Internet?

  • newapollo's avatar
    newapollo
    Very Insightful Person
    12 days ago

    Hi Mabast

    You could try calling the pre-installs team on 0800 052 1734 and ask them what's happening.

    They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

    (It can take a couple of days for a member of the forum team to pick up your post)

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    9 days ago

    Hi Mabast 👋 Thank you for your queries and welcome to the Virgin Media Community 😀

    I can see you've spoken to the team since you posted. Have your questions now been answered?

    Please pop back to us at your earliest convenience.

    Thank you for your support newapollo 👍

    Regards,
    Daniel