Internet crashing multiple times a day.
Hello, a few months ago we upgraded our wifi to Virgin Media's 1.1gbps internet, everything was running smoothly until recently where we've noticed that the internet keeps crashing/dropping connectio...
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Of course! that's how most people get their 5G these days.
Stephen090704 wrote:Of course! that's how most people get their 5G these days.
Not sure what you mean?
VM have three types of connection.
Depending on the type depends on if the power levels are acceptable on the upstream channels.
Ah right, my box outside looks exactly like this one. Not sure if that helps I'm not too familiar with it.
In the past the status website did mention of an intermittent signal issue and we had engineers in the past come to fix the WiFi frequency due to noise levels.
Hello Stephen090704
Sorry to hear of the connection issues experienced, we appreciate you taking the time to raise this via the forums.
We have checked the connection and equipment and there does seem to be some issues with the power levels, this will need a visit so I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.
Rob
