Forum Discussion

lokenbo2's avatar
lokenbo2
Just joined
25 days ago

Hub installation

So I’m getting virgin media internet installed soon. All the external work is done on my house so I’m just waiting for the engineer to come out.

My question is, when the engineer comes to install will I be able to select which room and where in the room for my new hub to be installed?

The external work all the cables were set up to the front of my house but the room I want the new installation is round the side of my house.

Thanks in advance

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The technician should be able to install where you want it, providing it's technically possible.  The cable will need to be surface mounted, they won't bury it in walls or under floors. 

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    The cable can certainly be routed round the side of the house providing that there is sufficient access for the tech to do it.

  • andy4p's avatar
    andy4p
    On our wavelength

    Just to add based on my experience today - the Virgin engineer was extremely helpful discussing the options including routing the cable around the outside of the house and in through the garage.  Just a shame he could not complete his work as the external work had not been done prior to his visit!